Shopping is easy at Baxter Chemical. We have designed the website to be very simple to use. You can either click the categories on the left hand panel of each page, or enter a keyword of the item you need in our search box. When you find the item you wish to purchase, simply add it to your shopping cart. When you have completed shopping, click the checkout button to pay for your purchase. Baxter Chemical accepts Visa/MasterCard, & Discover.

At Baxter Chemical, we do our best to provide the most accurate and timely information on our products and services. Due to the fact that our site uses a very high degree of electronics automation, software, and human contact, it is possible that an occasional error or errors may appear on our site. In the event of such error(s), Baxter Chemical has the absolute right to disallow any transaction by a user of the Baxter Chemical business or website, in which Baxter Chemical would be adversely affected. That may include the cancellation of order(s) placed with our company, as well as the cancellation of an order(s) following its shipment and/or receipt by our customer(s).

We reserve the right at any time to collect from customers, the value of any amount(s) received unjustly due to errors or omissions on the Baxter Chemical Website, products shipped in error or otherwise.

Prices are subject to change without notice.

Special Orders

Special order items typically take longer to receive than items stocked at our warehouse locations, as they are often shipped directly from the manufacturer to you. Delivery may take anywhere from 2-3 weeks in some cases. Please email us or give us a call for more details. Due to the nature of these products any cancellation must be received within 24 hours and no returns are permitted.

Freight Charges

Nearly all products available from Baxter Chemical can be shipped via DHL, FedEx or UPS. There are some orders in which the combined product weight exceeds the shipping weight allowed by these carriers. In addition, some products are not permitted by DHL, FedEx and UPS due to the product's length or chemical composition. As a result, all submitted orders to Baxter Chemical will be charged to the customer. However, in the instances where freight costs can not be calculated, Baxter Chemical will contact the customer to arrange alternative shipping solutions (e.g. freight). Baxter Chemical will bill the customer the shipping charges not calculated through the online store. Baxter Chemical is not able to ship liquid or aerosol products to APO/FPO locations.



All unopened products purchased at Baxter Chemical can be returned within 10 days of your receipt provided you have an authorized return merchandise number from our customer support department. Returns and exchanges are not accepted for the following items: floor machines, perishable items. You can reach customer support at 800-657-9037, or email directly to

Product returns are subject to a 20% restocking fee. Shipping fees and special handling fees are non-refundable. Orders that are not charged for shipping are subject to original shipping cost of delivery. The refunded amount will be issued to the same form of payment originally used for the purchase. For orders placed in error, the cost and responsibility to ship the product back to Baxter Chemical shall be that of the customers.


Orders cannot be canceled once submitted. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. The only exceptions to this are products from our outdoors category. Cancellation for outdoor products must either be called in directly or we must receive notification in writing within 24 hours of the order being placed to avoid any additional shipping cost.

Contact Us

For questions about our policies, we are available to answer your question by phone or by email.

Baxter Chemical
2112 W. Washington Street
Stephenville, TX 76401
Phone: (254) 965-3008
Fax (254) 965-9086


Categories Company Follow Us
Janitorial Supplies Guides  Facebook
Food and Beverage Charts  Twitter
Facilities and Ground Services  
Office Manufacturers  
Packaging About Us  
Miscellaneous Contact Us  



Baxter Chemical
2112 W. Washinton Street
Stephenville, TX 76401

Phone:     (254) 965-3008
Toll Free:  (800) 657-9037
FAX:        (254) 965-9086
View our Order and Refund Policies