is easy at Baxter Chemical. We have designed the website to be
very simple to use. You can either click the categories on the
left hand panel of each page, or enter a keyword of the item you
need in our search box. When you find the item you wish to purchase,
simply add it to your shopping cart. When you have completed shopping,
click the checkout button to pay for your purchase. Baxter Chemical
accepts Visa/MasterCard, & Discover.
Baxter Chemical, we do our best to provide the most accurate and
timely information on our products and services. Due to the fact
that our site uses a very high degree of electronics automation,
software, and human contact, it is possible that an occasional
error or errors may appear on our site. In the event of such error(s),
Baxter Chemical has the absolute right to disallow any transaction
by a user of the Baxter Chemical business or website, in which
Baxter Chemical would be adversely affected. That may include
the cancellation of order(s) placed with our company, as well
as the cancellation of an order(s) following its shipment and/or
receipt by our customer(s).
reserve the right at any time to collect from customers, the value
of any amount(s) received unjustly due to errors or omissions
on the Baxter Chemical Website, products shipped in error or otherwise.
are subject to change without notice.
order items typically take longer to receive than items stocked
at our warehouse locations, as they are often shipped directly
from the manufacturer to you. Delivery may take anywhere from
2-3 weeks in some cases. Please email us or give us a call for
more details. Due to the nature of these products any cancellation
must be received within 24 hours and no returns are permitted.
all products available from Baxter Chemical can be shipped via
DHL, FedEx or UPS. There are some orders in which the combined
product weight exceeds the shipping weight allowed by these carriers.
In addition, some products are not permitted by DHL, FedEx and
UPS due to the product's length or chemical composition. As a
result, all submitted orders to Baxter Chemical will be charged
to the customer. However, in the instances where freight costs
can not be calculated, Baxter Chemical will contact the customer
to arrange alternative shipping solutions (e.g. freight). Baxter
Chemical will bill the customer the shipping charges not calculated
through the online store. Baxter Chemical is not able to ship
liquid or aerosol products to APO/FPO locations.
unopened products purchased at Baxter Chemical can be returned
within 10 days of your receipt provided you have an authorized
return merchandise number from our customer support department.
Returns and exchanges are not accepted for the following items:
floor machines, perishable items. You can reach customer support
at 800-657-9037, or email directly to firstname.lastname@example.org.
returns are subject to a 20% restocking fee. Shipping fees and
special handling fees are non-refundable. Orders that are not
charged for shipping are subject to original shipping cost of
delivery. The refunded amount will be issued to the same form
of payment originally used for the purchase. For orders placed
in error, the cost and responsibility to ship the product back
to Baxter Chemical shall be that of the customers.
cannot be canceled once submitted. Due to our commitment to process
orders quickly, once the checkout process is completed our warehouse
is immediately notified to pick and pack the order for shipment.
The only exceptions to this are products from our outdoors category.
Cancellation for outdoor products must either be called in directly
or we must receive notification in writing within 24 hours of
the order being placed to avoid any additional shipping cost.
questions about our policies, we are available to answer your
question by phone or by email.
2112 W. Washington Street
Stephenville, TX 76401
Phone: (254) 965-3008
Fax (254) 965-9086